Mentoring Apprentice

(I am so sorry for not blogging earlier. :s )
At the beginning of class, I was really nervous about not being resourceful to my mentees. The blog about the different resources at NAU really helped me calm down. The other day, for example, my roommate was telling me how one of her friends was having trouble in her classes because of her sickness. I remembered Brianna talking about the Disability Resource so I told my roommate about it so her friend could get extra time to finish her stuff. I felt relieved when I learned about the other resources as well because I know that if one of my mentees needs help, I will be able to guide them to the right resource. The workshops were extremely helpful as well. The health and wellness workshop was really informative because I want to fill my mentees in with health facts and help-options for whenever they need it.
I am concerned about my students feeling welcomed in their classroom environment though. How can bring them together and show a sense of community? Also, is there any tips on how to handle classes and mentoring?
I feel pretty confident about the resources NAU offers, the Passform, and other things I can't really remember but I am nervous on how I am going to handle the classes with my mentees. I would also like to know more about how to use appropriate language that won't offend anyone (ex. saying "hey guys" when there's girls or people who don't associate with guys)? Basically, how can I make everyone feel accepted and comfortable?
Other than that, thank you so much for the training, it did relieve much of my anxiety and I do feel much more comfortable!